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UX Research & Discovery

We conduct UX research to understand your users, their goals, and where they encounter friction, ensuring design decisions are based on real user needs rather than assumptions.

Key Features:

  • User research & analysis
  • Business goals & requirements
  • Pain point identification
  • Competitor & market research
  • Actionable UX insights
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User Journey Mapping

We map user journeys from first visit to key actions like sign-ups, purchases, bookings, and enquiries, identifying drop-off points and opportunities to improve the overall experience.

Key Features:

  • User journey mapping
  • Task & conversion flows
  • Drop-off point analysis
  • User touchpoint mapping
  • Experience optimisation
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Wireframing & Prototyping

We start with low-fidelity wireframes to validate structure and flow, followed by interactive prototypes that let you test the experience before development begins.

Key Features:

  • Low-fidelity wireframes
  • Interactive prototypes
  • User flow validation
  • Interaction planning
  • Pre-development testing
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UI Design

We create clear, purposeful UI designs with thoughtful typography, spacing, colour, and visual hierarchy that guide users toward the right actions.

Key Features:

  • Visual hierarchy
  • Typography & colour systems
  • Responsive interface design
  • Brand-aligned UI
  • Conversion-focused layouts
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Design Systems

Reusable component libraries and design systems that keep your product consistent as it grows, and stop every new feature from needing its own design decisions from scratch.

Key Features:

  • Reusable UI components
  • Design tokens & styles
  • Component libraries
  • Usage guidelines
  • Scalable design systems
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Usability Testing

We test designs with real users before launch to identify usability issues, validate interactions, and improve the experience before development is complete.

Key Features:

  • Real-user testing
  • Usability issue detection
  • Task-based testing
  • User feedback analysis
  • UX improvements
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Mobile App UX Design

Interface design built around mobile-specific behaviour, thumb reach, one-handed use, interruption recovery, rather than a web layout compressed to fit a smaller screen.

Key Features:

  • Mobile user flows
  • One-handed interaction
  • Touch-friendly navigation
  • Responsive screen layouts
  • Mobile usability testing
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Accessibility-First Design

We design accessible interfaces aligned with WCAG guidance, considering colour contrast, keyboard navigation, focus states, and screen reader compatibility from the start.

Key Features:

  • WCAG-focused design
  • Colour contrast optimisation
  • Keyboard navigation
  • Focus & interaction states
  • Screen reader considerations
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Businesses redesigning outdated websites or digital products

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Startups turning new ideas into usable digital experiences

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SaaS companies improving product usability and adoption

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eCommerce brands looking to simplify customer journeys

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Businesses designing accessible digital experiences

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UK businesses serving diverse user groups

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Teams building new websites, apps, or digital products

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Development teams needing design systems and UI support

Our Development Process

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Discovery & Research

We get specific about your users, your business goals, and where the current experience is falling short, before making any design decisions.

  • User & business goals
  • Current UX challenges
  • Research & insights
02

Information Architecture

We map out how content and functionality should be structured, so users can find what they need without unnecessary steps or confusing navigation.

  • Content structure
  • Navigation planning
  • User pathways
03

Wireframes & User Flows

Structure and flow get agreed at low fidelity first, so changes here are quick rather than expensive redesigns later in the process.

  • Low-fidelity wireframes
  • User flow mapping
  • Interaction structure
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UI Design

Visual design is applied on top of an already-validated structure, built around your brand and designed to make the intended action clear on every screen.

  • Brand-aligned interfaces
  • Visual hierarchy
  • Responsive screen design
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Prototyping & Testing

Interactive prototypes get tested with real users, so problems surface before development starts rather than after launch when they're expensive to fix.

  • Interactive prototypes
  • User testing
  • UX improvements
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Handover & Support

We deliver design files, component libraries, and documentation your development team can actually build from, and stay available for design QA once development is underway.

  • Design files & assets
  • Component libraries
  • Development support

Industries We Serve

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Healthcare & Medical

HIPAA-compliant apps & telemedicine

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Banking & Finance

Secure banking & fintech platforms

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Education & Training

LMS & e-learning platforms

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Real Estate & Property

Listings & virtual tour apps

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Construction & Infrastructure

Project & site management tools

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Hospitality & Travel

Booking & guest experience systems

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Automotive & Mobility

Fleet & dealership solutions

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Supply Chain & Logistics

Fleet & route optimization

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Government & Public Sector

Citizen services & e-governance

Why Choose Mittal Technologies?

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Research Before Design

We understand users and goals before creating screens.

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Built With Development in Mind

Designs account for technical feasibility from the beginning.

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Validated With Real Users

Usability is tested before the product reaches launch.

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Consistency at Scale

Design systems keep new features visually and functionally aligned.

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Ready for Development

Clear specifications and documentation support accurate implementation.

Tools & Technologies We Use

Figma
Figma
Adobe XD
Adobe XD
Photoshop
Photoshop
Illustrator
Illustrator
Sketch
Sketch

Ready to Build Something Great?

Whether you need a new website, mobile app, or a powerful custom solution — Mittal Technologies is here to help. From concept to launch and beyond, we deliver technology that drives growth.

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Website Development

Dynamic and responsive websites that perform, convert, and grow your business

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Mobile App Development

Native and cross-platform apps that engage users and drive business results

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Custom Software

Tailored solutions built specifically for your unique business challenges

Frequently Asked Questions

01 What's the difference between UX design and UI design? icon
UX design is about how a product works, the structure, flow, and logic behind how users complete tasks, while UI design is about how it looks, including layout, typography, and visual style. Good UI design without solid UX underneath tends to look polished but still frustrates users trying to get something done.
02 Do we need a full UX process, or can you just design the interface? icon
It depends on the project. For a new product or a significant redesign, research and user flow work upfront usually saves time and cost later by catching problems before development starts. For smaller updates to an already-validated product, a more direct UI design pass can be the right call.
03 How do you make sure a design will actually work once it's built? icon
Prototypes get tested with real users before development starts, and because we also build the products we design, the design work is grounded in what's realistically feasible to develop, rather than becoming a compromise once it reaches a development team.
04 Is accessibility included in your design process, or is it a separate service? icon
Accessibility is considered from the start of the design process, including contrast, navigation, and screen reader compatibility, rather than treated as a separate audit added on afterward once an issue is flagged.
05 Can you redesign the UX of an existing product without a full rebuild? icon
Yes. We often work with existing products to improve specific flows or interfaces where users are getting stuck, rather than requiring a full redesign, the scope depends on where the actual usability problems are.
06 What do we actually receive at the end of a design project? icon
Delivery typically includes design files, a component library or design system where relevant, and documentation a development team can build from directly, along with design QA support once development begins.
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Our Services in India

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